Buy from Backstage Beauty Pass with 100% confidence. We offer a full refund up to 30 days. (LumiSpa IO has a 2 year warranty). Our only condition is you truthfully use the product consistently and as recommended. You must take a photo before starting to use our products and another after so we both have a frame of reference. If you aren't happy after that, then neither are we! Send it back and we will give you a full refund or credit toward another product.